May 16

Subscription, issues with StudyPDF App

Hi, I recently purchased the annual subscription, but it is not showing correctly in my account. Instead, the app only shows a 3-day trial period. Could you please update my account to reflect the annual subscription that I purchased? Additionally, I am unable to see my account properly in the app StudyPDF. Could you let me know why this might be happening? Thank you very much for your help. Best regards, Amy

Pending

May 16, 2026

I've just sent you more than 3 emails but they keep coming back.

May 16, 2026

Hello, I purchased an annual subscription, but my account still shows that I need to upgrade. Could you please check this issue for me? Thank you in advance. Best regards

May 16, 2026

Hi Amy, I’m really sorry about the trouble with your subscription and your account view in the app. To fix this, could you please email us from the address linked to your StudyPDF account at support@studypdf.net so we can check your purchase and update your subscription? Best regards, Luis StudyPDF Support

May 16, 2026

Did you receive my email?

May 16, 2026

no not yet, maybe try luis.h@studypdf.net or founderstudypdf@gmail.com. Or if you don't mind share it here so I contact you